BUYING ON GEHT MARKETPLACE
When you buy on GEHT Marketplace, every step in your purchase process is verified and secured by the GEHT Marketplace Safe Payment Process. It’s designed to ensure that your product is delivered on time and matches the product description in the listing. With our Safe Payment Process, you deposit the purchase payment amount in advance to GEHT International Ltd’s impound account as a safeguard in case of refund. Then we track your purchase to make sure that it is delivered to you on time. When you have approved the conformity of the product, we release the payment to the seller.
As a buyer, you can monitor the progress of the GEHT Marketplace Safe Payment Process on your Buyer’s Dashboard view.
To buy on GEHT Marketplace, please follow these guidelines:
- How to search and browse for the product
- When you buy the product: GEHT Marketplace Safe Payment Process
- Get a quote
A. How to search and browse for the product
You can search for a specific product by click first "Search for anything" on the Home page and then by entering the keywords related to the product. You can also search for a product by browsing various categories. To browse by category, click the Shop on the menu bar and select the appropriate product category.
At the end of the Shop drop down menu, you’ll find the Collections category. In the Collections subcategories, you’ll find a set of different products in various applications areas where the sellers have chosen to sell many different products as a set and with one price.
When you search or browse for products, you will receive a list of search results. By clicking on the Manufacturer, Listing type, Sales format, Product condition or Sort drop-down menus on top of the page, you can refine the search results showing only the products belonging to the selected groups.
B. When you buy the product: GEHT Marketplace Safe Payment Process
There are two types of selling formats on the GEHT Marketplace, either Fixed price or Auction. The selling format type appears in your search or browse results next to the View listing button and also on the Listing page.
Phase 1: Placing a purchase order
A Fixed price listing lets you buy product(s) right away at a fixed price. Here is how to purchase a fixed price product:
- Search for a fixed price product(s) that you are interested in buying and click the listing title.
- Select the product(s) and choose the quantity, then add the product(s) to the shopping cart by clicking Add to cart button. If you wish, you can choose more products from the same seller to the shopping cart. In order to place the order to multiple sellers, simply start and finish the purchase process (Confirm and pay) with one seller and then continue with the other seller.
An Auction listing is open for all to see. It lets you bid on a product, with bids starting at the seller’s starting price. Here is how you can bid for a product in an Auction listing:
- Search for an active Auction listing you are interested in buying and click the listing title.
- To place a bid, click first the Preview your bid button on the listing page and review your bid information.
- To complete the bid, click the Confirm order button. If prompted, sign in to your account and complete your registration or if you are new, create a new account
You can place bids until the listing duration period ends (it can be for 7, 12, 21 or 28 days). The minimum bid is 10 € or 10 $ depending on the currency. When the Auction ends, the highest bidder wins.
Pro forma invoice
When you have submitted a fixed price order or have won an auction, you have committed to buying the product. GEHT Marketplace will automatically send you a pro forma invoice to your registered email address. The pro forma invoice has all the details regarding your order: the order and payment details, the seller’s contact information, the exact ship from address and the listing Reference number.
You can monitor your progress as a buyer on your Buyer’s Dashboard view. To access your Buyer’s Dashboard view, click Home page - Dashboard > Buying > Order - delivery process. On the Order - delivery process view, you’ll see all your open purchase processes. Under the Reference number, you will see the delivery status and the next steps of the Order - delivery process.
Delivery method is defined by the seller. Usually it is F.C.A. Origin. All delivery costs will be at the expense of the buyer. The cost of packaging for the delivery is at the expense of the seller.
Mode of delivery
Enter your carrier account number (for example FedEx 12345). In the case you don't have a carrier account, select Factory's shipping account. In the case of factory shipping account, the shipping cost will be invoiced separately (shipping cost + handling fee 30 € or $30, depending on the currency).
Phase 2: Payment
You agree to deposit the payment in full to GEHT International Ltd’s imbound account within 10 days after receiving the pro forma invoice as a safeguard in case of refund.
You’ll find the payment due date on the pro forma invoice and on the buyer’s Dashboard view (Home page - Dashboard > Buying > Order - delivery process > Pro forma invoice payment due date field). When GEHT International Ltd has received your payment, the payment status will change from Waiting to OK.
Phase 3: Order confirmation and invoice
The seller agrees to deliver the product within the Handling time specified on the Listing. Note that the handling time does not include the number of days that the shipping service will need to deliver the product to you but it’s the amount of time needed before the product will be ready to be shipped.
If you are buying a product outside of your country of registration, you must comply with all laws and regulations of your country related to the fact that your order involves importing a product into the country. Orders may be subject to import taxes, customs duties and fees. All of these obligations must be met by the buyer. Note that if a customs clearance process is required, it can cause a delay in the original shipment schedule.
When the order despatches, you will immediately receive an Order confirmation and Invoice to your registered email address. The Order confirmation includes the shipment date and the tracking number of your order. This information will also appear on your Buyer’s Dashboard view (Home page - Dashboard > Buying > Order - delivery process > Order confirmation and invoice).
Phase 4: Product delivery
If product return under GEHT Marketplace Safe Payment Process has not been requested and 5 business days return period has ended, the finished Order - delivery process can now be found under History > Finished processes tab and Product delivery status will change from Waiting to OK.
C. Get a quote
Select the product(s) and choose the quantity, then add the product(s) to the shopping cart by clicking Add to cart button. If you wish, you can choose more products from the same seller to the shopping cart. Request a quote by clicking “Get a quote” button on Order confirmation page. You will get a quote by email within couple of minutes.